Tenant consultation means listening to your views before making decisions that affect your home, neighbourhood, or housing services. It’s your chance to have a say and help shape the services you receive.
Why It Matters
• Your feedback helps us improve services.
• It ensures decisions reflect what tenants really want.
• It builds trust and transparency between tenants and the council.
When Will You Be Consulted?
Examples:
• Changes are proposed to your tenancy agreement
• We plan major repairs or improvements
• We review housing policies or services
• We develop neighbourhood plans or regeneration projects
How Can You Get Involved?
• Completing surveys (online or paper)
• Attending meetings or drop-in sessions
• Joining tenant panels or forums and more
• Giving feedback through your housing officer
What Happens With Your Feedback?
• We listen to what you say
• We report back on what we heard
• We explain decisions and how your views were considered
Your Rights
• Consulted on matters affecting their tenancy
• Informed about changes and decisions
• Involved in shaping services