Your black bin

black binWe provide every household with a black wheelie bin and empty them on alternate weeks to your recycling. Find out when your bins will be emptied using the online bin calendar (on our partner's Lichfield District Council website). 

What to put in your black bin 

Black bins are only meant for rubbish that cannot be recycled and for food waste.

We can only collect rubbish that is inside your black bin. Bins will not be emptied if they are heavy/overloaded and the lid must be shut. For health and safety reasons, we cannot collect side waste.

Please make sure your bin is at the kerbside from 6.00am on your collection day.

Additional black bins

Additional black bin capacity is available for:

  • households of six or more
  • households of five that have one child under three years old
  • households of four that have two children under three years old
  • where specific medical conditions mean excess waste is generated

If you think you qualify, please call 0345 002 0022 so we can arrange for the appropriate form to be sent out to you for completion, so we can determine your eligibility or fill in the online additional black bin request form here. 

working together logoMissed, lost or damaged bins

To report a missed or damaged bin, you can fill in one of the online forms below or telephone 0345 002 0022 by the end of the next working day after it was due to be emptied. If the crew have not reported an issue with your bin, we will return within three working days to empty it. Please note there is a £20.50 charge to replace lost or stolen black refuse bins only. This will increase to £20.75 on 1 April 2021.

Our waste services are jointly operated with Lichfield District Council and you will be taken to to their website to report these issues.

What happens to the waste?

All waste from your black bin is sent to a plant (Energy from Waste plan, Four Ashes) where it is converted into energy. It does not go to a landfill site where it can take years to decompose. By disposing of waste in this way, the contents of black bins across Staffordshire could generate 23 megawatts of energy - enough to power 30,000 homes for a year.