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MyHousing website

screenshot of websiteTamworth Borough Council housing tenants can now manage aspects of their tenancy online, in real-time, through the brand new MyHousing website.

By registering with MyHousing, tenants create their own safe and secure personal account where they can access services 24/7, including checking when their rent is due, making payments and monitoring the status of any repairs jobs.

Functions of MyHousing include:

  • Live access to rent account balances and transactions, including the ability to make online payments, set up direct debits and print statements
  • Update personal details, including who’s living in a property
  • Check the status of any ongoing repairs, as well as planned works to an individual home or communal building
  • View a repairs history
  • Report incidents of anti-social behaviour
  • Send direct messages to members of the housing team.

Housing repairs still need to be booked directly by calling our specialist advisors on 0800 183 0044, or via email at repairs@tamworth.gov.uk. However, once booked, the status of the repair will then be visible in a tenant’s MyHousing account.

Registering for MyHousing is simple. You just need an email address.

Get started now. Sign up here: https://myhousing.tamworth.gov.uk/

Tenants can choose to play a quick demo to see how the website works upon registering.

If you need help to register, and do not have a friend or family member who can assist you, please call our Customer Services team on 01827 709709, webchat, or email enquiries@tamworth.gov.uk.