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Payment dates

If you receive Housing Benefit and you rent from a private landlord or Housing Association, Housing Benefit payments are made on a Friday by either BACS or cheque.

BACS payments should normally be received in your bank account the following Tuesday (or Wednesday if a bank holiday week). Cheques should be received within a few days of being sent out.

The normal payment dates for Housing Benefit if you rent from a private landlord or Housing Association for 2020 - 2021 are as follows:

  • 28/04/20
  • 26/05/20
  • 23/06/20
  • 21/07/20
  • 18/08/20
  • 15/09/20
  • 13/10/20
  • 10/11/20
  • 08/12/20
  • 05/01/21
  • 02/02/21
  • 02/03/21
  • 30/03/21

If you rent from the Council, your Housing Benefit will be credited directly to your rent account. If you have any queries on how much rent to pay please contact your Housing Officer.

If you receive Council Tax Reduction, your payment will be credited directly to your Council Tax account. You will then receive a revised bill showing what amounts you need to pay and the dates you need to pay.

Benefit payment dates for the Christmas and New Year 2020 announced by the DWP for Universal Credit, PIP, Child Benefit and Tax Credits.   

As boxing day falls on the Saturday, Monday 28th December is a bank holiday.

Universal Credit

  • Due date: December 24, 2020 - Payment date December 24
  • Due date: December 25, 2020 - Payment date December 24
  • Due date: December 26, 2020 - Payment date December 24
  • Due date: December 27, 2020 - Payment date December 24
  • Due date: December 28, 2020 - Payment date December 24
  • Due date: December 29, 2020 - Payment date December 29
  • Due date: December 30, 2020 - Payment date December 30
  • Due date: December 31, 2020 - Payment date December 30
  • Due date: January 1, 2021 - Payment date December 31

Universal Credit helpline number is 0800 328 5644

Personal Independence Payments (PIP)

Personal Independence Payment (PIP) is paid every four weeks on the same day of the week, and is never arranged to fall on a weekend.

  • Due date: December 24, 2020 - Payment date December 24
  • Due date: December 25, 2020 - Payment date December 24  
  • Due date: December 28, 2020 - Payment date December 24
  • Due date: December 29, 2020 - Payment date December 29
  • Due date: December 30, 2020 - Payment date December 30
  • Due date: December 31, 2020 - Payment date December 30
  • Due date: January 1, 2021 - Payment date December 31

The PIP helpline number is 0800 121 4433

Child Benefit

Child Benefit is usually paid every four weeks on a Monday or Tuesday

  • Due date: December 28, 2020 - Payment date December 24
  • Due date: December 29, 2020 - Payment date December 29

The Child Benefit helpline number is 0300 200 3100

Tax Credits

Tax credit payments are made on a weekday, either every week or every four weeks

  • Due date: December 25, 2020 - Payment date December 24  
  • Due date: December 28, 2020 - Payment date December 24
  • Due date: December 29, 2020 - Payment date December 29
  • Due date: January 1, 2021 - Payment date December 31

The Tax Credits helpline number is 0345 300 3900.

Changes to payments to Post Office card accounts

Benefit payments to Post Office card accounts will stop on 30 November 2021. If you still have your benefits paid into a post office card account, you must contact the Department of Work and Pensions and arrange for your benefits to be transferred to a bank account, building society account or credit union account. 

Telephone: 0800 085 7133
Monday to Friday, 8am to 6pm

If you do not have a bank account, building society account or credit union account you must open one to be able to receive your benefits.  Most banks now offer basic bank accounts.