Sheltered housing provides older people with another housing choice. It can be flats, studios or bungalows.

Please see our guides to sheltered accommodation for more information and take a look at our different schemes and locations. 

Each property has its own front door, bedroom(s), lounge, kitchen and bathroom. A 24 hour emergency intercom alarm system with pull cords in each room, and a Scheme Manager to help you keep your independence.

Below is a short video about what our schemes can offer, please note that some details relating to our schemes, such as the age restrictions, have changed since this video has been made. A new video will be coming soon. The most up-to-date information relating to our sheltered housing schemes is on our web page and in our Guide to Sheltered Housing

Facilities and services:

• Some have special bathrooms for assisted bathing
• Most have a large centrally located residents' lounge, with an active social environment
• Most schemes qualify for a concessionary television licence
• Some have a hairdresser
• Some have a guest bedroom which may be booked for visiting relatives or family
• Most have laundry rooms containing washing machines and tumble driers for your personal use and /or any carers
• Some have a library or reading area, stocked with books from the mobile library
• Many have a 24 hour entrance door entry phone system, giving additional security
• Most have lifts to give easy access to the first floor accommodation
• All have enclosed private gardens and car parking.

24 hour a day piece of mind: A 24-hour-a-day community alarm scheme is available to anyone of any age who would like to feel safer, more protected or independent in their own home. This is run by Careium. Tel: 01323 690703. 

Sheltered Accommodation Fire Safety Information

All new Sheltered Tenants are informed of Fire Safety and Evacuation Information when they move into their new property and are shown to the Fire Assembly Point and Fire Escape Routes by their Scheme Manager. New Tenants are also informed of the arrangements for regular Fire Alarm testing and other safety checks (such as pull cord testing).

For the full information on what you should do in the event of a Fire on a Sheltered Scheme, please read the Fire action Posters and stickers attached.

More Fire Safety Information can be found in your Sheltered Housing Tenant Handbook – Page 30 & 31 in the Sheltered handbook.

For those Tenants in Sheltered Housing that have a Mobility Scooter, it is important to be aware of Fire Safety with regards to Scooter Equipment and Storage. For more information, please read our Mobility Scooter Safety Fire Advice Document.

If you have any questions at all about Fire Safety or Evacuation arrangements at you scheme, please contact your Scheme Manager who will be happy to discuss any queries you have.