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Tamworth Advice Centre

Due to Corona Virus and following government guidance, Citizens Advice Mid Mercia has taken the difficult decision to temporarily suspend all face to face appointments with immediate effect. 

All staff are now working to support the community from the safety of their own homes for the foreseeable future. 

This does not mean that we are suspending our service, we are still available to get help and advice via our Advice-line telephone which is open Monday – Friday 10:00-16:00. We will be looking to put as many staff as we can on the phones to be able to help as many of you as we can during this difficult time.

Please be assured that we will continue to help all our clients as best as we can whilst considering the safety of our staff, volunteers and clients. 

Please call 0300 330 9002 if you need advice or access our online service here: www.citizensadvice.org.uk

The debt and general advice service is based at Marmion House in Lichfield Street, renamed Tamworth Advice Centre and provided by Citizens Advice.Advice centre logo

The new provider has brought in a number of improvements, including a switch to an appointments system and more ways of access to the service for customers, including webchat and Skype.

Tamworth Advice Centre continues to use Marmion House. On arrival in reception, please go to Desk 8 or 9 and if there are no staff available there, please use the self service phone on the right and dial 819 to call the office for advice or an appointment. This internal number is answered between 10am and 4pm Monday to Thursday.

Contact:

Advice and booking appointments with Tamworth Advice Centre: 0300 3309002 

If you are a parent or responsible for a child up to the age of 18 and would like advice regarding debt and financial difficulty please email
families@citizensadvicesouthderbyshireandcity.org.

Text relay no: 03444 111445

www.citizensadvice.org.uk/local/mid-mercia

Although the service has switched to an appointment-only system, people in crisis can still drop in for emergency help and advice.

Read free self-help guides at www.citizensadvice.org.uk

Free courses on using a computer, browsing the web and finding work online: www.learnmyway.com

We do also have volunteer opportunities available. For more information on this, please follow this link to email us or call us on 01332 295711 or 01283 210108