covid-19 adviceCoronavirus (COVID-19)
Check out the latest information and advice about Coronavirus (COVID-19)

Accessibility

Tamworth Borough Council are committed to making our services accessible to all users. We are continuing to make this website as accessible as possible.

The BBC website provides comprehensive information on website accessibility help, including how to adjust type size, colour contrast and how to make your computer speak text aloud. AbilityNet has advice on making your device easier to use if you have a disability. Please see our Digital Unite page for an extensive collection of free learning guides about using modern technology.

Font size

You can easily change the font size of this website by using the 'A' buttons on the right or by following the browser specific advice on any of the websites in the previous paragraph.

Alternative formats and languages

Do you need to talk to us in language other than English? Do you need information in an alternative format such as large print or audio? If you need information in another format or need to talk to with us, or contact us in another way then please phone us on 01827 709709, email us at enquiries@tamworth.gov.uk or call in to see us at Marmion House, we have all of your needs covered, please, just ask.


Accessibility statement for tamworth.gov.uk

This accessibility statement applies to www.tamworth.gov.uk

This website is run by Tamworth Borough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • some older PDF documents are not fully accessible to screen reader software
  • you cannot skip to the main content when using a screen reader

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email: webupdates@tamworth.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Tamworth Borough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Disproportionate burden

There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).

Forms

Some of our forms are built and hosted through third party software and ‘skinned’ to look like our website. We are reviewing our forms and looking for accessible alternatives.

PDFs and other documents

Some of the documents on our website do not meet accessibility guidelines. We are still in the process of replacing those that don't and any new PDFs or Word documents we publish will meet accessibility standards.

We’ve assessed the cost of fixing the issues with navigation, documents and forms. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. However we have begun the process of building a new website which should resolve these issues. We intend to launch the new website in early 2021.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. We plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix any of the historical Local Plan documents on this page: www.tamworth.gov.uk/core-documents-local-plan.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 1 July 2020. It was last reviewed on 9 September 2020.

This website was last tested on 9 September 2020. The test was carried out by SiteImprove.