Accessibility

Tamworth Borough Council are committed to making our services accessible to all users. We are continuing to make this website as accessible as possible.

The BBC website provides comprehensive information on website accessibility help, including how to adjust type size, colour contrast and how to make your computer speak text aloud. AbilityNet has advice on making your device easier to use if you have a disability. Please see our Digital Unite page for an extensive collection of free learning guides about using modern technology.

Alternative formats and languages

Do you need to talk to us in language other than English? Do you need information in an alternative format such as large print or audio? If you need information in another format or need to talk to with us, or contact us in another way then please phone us on 01827 709709 or email us at enquiries@tamworth.gov.uk, we have all of your needs covered, please, just ask.


Accessibility statement for tamworth.gov.uk

This accessibility statement applies to www.tamworth.gov.uk

This website is run by Tamworth Borough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • some PDF documents are not fully accessible to screen reader software
  • the navigation submenus do not drop down using a keyboard (WCAG 2.1.1 Keyboard)

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email: webupdates@tamworth.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Tamworth Borough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

The navigation submenus do not drop down using a keyboard (WCAG 2.1.1 Keyboard) However when the mouse scrolls over the banner, the dropdowns appear. We have contracted a third party to fix this issue for us. It should be resolved by 21 January 2022.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of the documents on our website do not meet accessibility guidelines. 

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix any of the historical Local Plan documents on this page: www.tamworth.gov.uk/core-documents-local-plan.

You can request any document that we produce in an alternative format - details at the top of this page.

We have begun the process of building a new website which we intend to launch later this year. This website will then be retired. Where practicle, we are replacing older documents with HTML pages. Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 1 July 2020. It was last reviewed on 17 January 2022.

This website was last tested on 13 January 2022. The test was carried out using SiteImprove with a result of 100%.