Privacy and Cookies

You can visit our site and use many of the services without telling us who you are or giving us any personally identifiable information.

We do use some cookies to monitor traffic and improve our website. These cookies do not store any personal information.  Read more about Google Analytics and their use of cookies here.

Google Analytics Cookies
Name Description Expiration
_ga The cookie is used to calculate visitor sessions and keep track of site usage for the site's analytics report. The cookies store information anonymously and assigns a randomly generated number to identify unique visitors.
2 years
_gid The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors and the pages viisted in an anonymous form. 1 day
_gat This cookie is installed to throttle the request rate to limit the colllection of data on high traffic sites.
1 minute
Other Cookies on this website
Name Description Expiration
has_js This cookie is used to indicate whether the user's browser has enabled JavaScript. Session
lang This cookie is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website.  
adaptive_image This cookie helps to serve up images at the correct size for different devices. Session
whoson This cookie helps launch the chat facilty. 1 year

You can restrict or block cookies through your browser settings. The Help function within your browser should tell you how. Alternatively, visit www.aboutcookies.org.uk. For information on how to do this on your mobile phone, refer to your manual. You can also use Google Analytics Opt-Out Browser Add-on to prevent your data being used by Google Analytics.

We automatically receive and record information on server logs from your browser. We only monitors the IP addresses of visitors to assess which pages are the most popular. These are not linked to any personal data; all visitors to our site remain anonymous.

Web access logs may be used to prevent security breaches, and to ensure the integrity of the data on our servers. The logs are deleted periodically.

Personal information will only be collected when you complete a form or email Tamworth Borough Council. The purpose for collecting your personal information will be made clear on the form.

Information use
Where you voluntarily choose to give us your personal details, it will be used exclusively for providing you with information or services you have requested, unless otherwise stated on the form.

Information Sharing and Disclosure
Tamworth Borough Council will not sell or rent your personally identifiable information to anyone.

We will only send personally identifiable information about you to other organisations when we have your consent. This is only necessary when we need to share your information in order to provide the information or service requested. We also may share your information in response to court orders or other legal process.

Third Party Service Provider
We may have contracts with third parties to help provide online services. We will ensure:

  • They are provided only with the information they need.
  • They agree not to use the information received from us , for any purpose other than
  • that specified by the Council, and they have proper systems in place to protect personal data and private information.

Policy changes
By using our site you agree to accept this privacy policy and are aware that our policy may change with time. Policy changes will appear on this web page.

More information
For further information regarding the Data Protection Act and your rights under the Act please visit the Data Protection page and the Privacy Notice page.

Information Commissioner's Office
The Information Commissioner enforces and oversees the Data Protection Act 1998 (DPA) and the Freedom of Information Act 2000 (FOI). The Information Commissioner’s Office acts as an independent body. For further details visit the following website: www.ico.org.uk

Cyber Awareness
For more information and advice about cybercrime and awareness please check our Cyber Awareness webpage.