Contact us

Contact us
Report it and other online forms
Pay it online
Contact us form
Homeless advice
Housing forms
Filming requests

Our services
Council Tax
Tamworth Arts & Events
Tamworth Enterprise Centre
Tamworth Information Centre

Our commitment
What you can expect from us
How to make a complaint
Reporting abuse
Tell Us policy

Voluntary organisations
Assets of community value
Home Start Tamworth
Tamworth Advice Centre


Opening Times

  • Monday to Thursday 8.45am - 5.10pm. Friday 8.45am - 5.05pm. N.B. We are closed on bank holidays. 
  • Tel: 01827 709709. Out-of-hours there is a message which lists emergency contacts.
  • Webchat - Talk to us online using the 'Click to Chat' button located on most webpages.

Marmion House is currently closed but you can still access our services via phone or online as normal. To access our face-to-face signposting on council services, please visit Tamworth Information Centre, Tamworth Assembly Rooms, Corporation Street, B79 7DN. Open 10am-4pm, Mon-Fri.

Council housing repairs

To report any issues please call: Freephone 0800 183 00 44. This number is also for out-of-hours and urgent enquiries. For non-urgent repairs you can also contact us by emailing:

Homeless in an emergency number

If you are homeless and the council offices are closed, then you can contact the homelessness out of hours service on 01827 709709 and choose option 1.

Payment line number

Our payment line number is 0345 2307709. Calls are charged at a local rate. The number allows customers to pay a variety of bills over the phone, including rent, council tax and parking fines. Customers are reminded that they can make payments online, completely free of charge. Anyone without internet access who would like to use this service is welcome to come to reception at Marmion House in Lichfield Street to log onto the internet.

Do it on your mobile

There is a Staffordshire County Council app called MyStaffs where you can check or report a number of issues from your phone. Find out more.