There are a number of ways you can contact Tamworth Borough Council – online, via web chat, over the phone or in person.
- Report it – report something to the council
- Pay for it – make a payment to the council – Customers can make payments online, completely free of charge. Payments can also be made over the phone -our payment line number is 0345 2307709. Calls are charged at a local rate. The number allows customers to pay a variety of bills over the phone, including rent, council tax and parking fines.
- Apply for it – we recommend using our online services in the first instance as issues get logged straight into our systems, speeding up our response times.
- Emergencies – who to call in an emergency – homelessness contact the homelessness out of hours service on 01827 709709 and choose option 1.
- Repairs – Council housing repairs - To report any issues please call: Freephone 0800 183 00 44. This number is also for out-of-hours and urgent enquiries. Repairs can also be reported online by using the “Click to Chat” button located on most webpages or via our online report it form.
- Enquire – Contact us.
- Online form - by completing the Contact Us eform via our MyTamworth customer portal.
- Webchat - talk to us online using the 'Click to Chat' button located on most webpages.
- MyStaffs - there is a Staffordshire County Council app called MyStaffs where you can check or report a number of issues from your phone. Find out more.
- Comments, compliments or complaints
- Visit us – we offer face to face support and sign posting for several council services.
- Tamworth Information Centre, Tamworth Assembly Rooms, Corporation Street, B79 7DN – available Monday to Saturday 10.00am - 4.00pm
- Talk to us – call 01827 709709 for general enquiries and other services. Our customer services team are available Monday to Thursday 8.45am - 5.10pm and Friday 8.45am - 5.05pm. Our phone lines are closed on national bank holidays. We can experience high call volume – please use email or webchat wherever possible.
- Post it – to contact us by post please send to Tamworth Borough Council, Marmion House, Lichfield Street, Tamworth, B79 7BZ. Alternatively our post box can be found on the front of Marmion House.
Press office
Whether it is a media enquiry about a council decision or an event taking place in the borough, we can help. We have councillors who can provide comments on a wide range of subjects. We can also provide articles about our work. Help and advice is also on hand to anyone wanting to film or photograph in the borough.
Contact our Press Office
Tel: 01827 709571
Email: communications@tamworth.gov.uk
Please note these contacts are primarily for media enquiries. Other enquiries should be made to 01827 709709 or email: enquiries@tamworth.gov.uk