Contact us

Contact us
Report it and other online forms
Pay it online
Contact us form
Homeless advice
Housing forms
Filming requests
Tell us your suggestions

Our services
Council Tax
Tamworth Arts & Events
Tamworth Enterprise Centre
Tamworth Information Centre

Our commitment
What you can expect from us
Comments, Compliments & Complaints
Reporting abuse

Voluntary organisations
Assets of community value
Home Start Tamworth
Tamworth Advice Centre


There are a number of ways you can contact Tamworth Borough Council – online, via web chat, over the phone or in person.

  • Report itreport something to the council
  • Pay for it – make a payment to the council – Customers can make payments online, completely free of charge. Payments can also be made over the phone -our payment line number is 0345 2307709. Calls are charged at a local rate. The number allows customers to pay a variety of bills over the phone, including rent, council tax and parking fines.
  • Apply for it – we recommend using our online services in the first instance as issues get logged straight into our systems, speeding up our response times.
  • Emergencies – who to call in an emergency –homelessness contact the homelessness out of hours service on 01827 709709 and choose option 1.
  • Repairs – Council housing repairs - For non-urgent repairs contact us by emailing:  - to report any issues please call: Freephone 0800 183 00 44. This number is also for out-of-hours and urgent enquiries. 
  • Enquire – Contact us. 
    • Email -
    • Webchat - talk to us online using the 'Click to Chat' button located on most webpages.
    • MyStaffs - there is a Staffordshire County Council app called MyStaffs where you can check or report a number of issues from your phone. Find out more.
  • Visit us – we offer face to face support & sign posting for several council services.  
    • Tamworth Information Centre, Tamworth Assembly Rooms, Corporation Street, B79 7DN – available Monday to Saturday 10.00am -4.00pm – 
  • Talk to us – call 01827 709709 for general enquiries and other services. Our customer services team are available Monday to Thursday 8.45am - 5.10pm and Friday 8.45am - 5.05pm. Our phone lines are closed on national bank holidays. We can experience high call volume – please use email or webchat wherever possible.  
  • Post it – to contact us by post please send to Tamworth Borough Council, Marmion House, Lichfield Street, Tamworth, B79 7BZ. Alternatively our post box can be found on the front of Marmion House.